It was a problem from day one regarding communications with this place. I'm low maintenance and paid on time every month but when the owner put the house on the market there were no communications from John Crow and Rodica Bartels as to what the next step would be. I'm glad I didn't wait on those two to provide me information otherwise who knows what would have happened. I found it interesting that some money was taken out of my deposit due to small cleaning that was needed according to them and check was signed by Rodica "interesting". I cleaned the house and plus paid a company to clean it to be sure but apparently that was not good enough. I'm glad I don't have to deal with this place anymore. I'm in the process of buying my home and it would have been a cold day in hell before I went through this company. John and Rodica maybe you two should learn how to communicate and follow through with what you say you are going to do instead of not communicating at all.